Contact us
So you need to contact us? No worries you are in the right place.
Before you do though we may be able to help you out with some FAQ's.
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help How do I delete my profile?
Go to your dashboard, you will then see the option to delete your profile under the 'Your account' section.
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help Can I buy Tips without using Verotel?
We can only accept payment through Verotel at the moment.
Verotel accept all major credit and debit cards and are trusted within the adult on-line community.
Payments are also discreetly billed so nothing naughty shows up on your statement. -
help My card keeps being declined by Verotel
To find out why your card is being declined you can e-mail Verotel on livesupport@verotel.com or by visiting http://www.verotel.com/en/contactus.html.
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help I have not received my Tips payout yet
You can find out when your Tips are due to be paid out by visiting this page.
UK Bank payments - Usually received by 5PM UK time on the payout date depending on your bank.
International payments - You will receive an e-mail sometime on the payout date asking for you to enter your bank details. Please only contact us if you have not received your e-mail by the following day.
Amazon gift cards - Usually received by 5PM UK time on the payout date.
If we still have not answered your question then use the form below and we will reply within 2 working days.
Please try to be as descriptive as possible when explaining your problem, also please include what device and browser you are using if it is a technical question.
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